Phone : 902-275-3933 

Privacy Policy

Who we are

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Chester Theatre Council (“Member”) outsources their box office services to AudienceView, the provider of the ticketing/donation/database service. AudienceView values the privacy of our members and customers. AudienceView does not sell any personal information to other companies. AudienceView provides Members’ statistics in aggregate so members can track the effectiveness of their online transactions. AudienceView will provide Members with enough information to provide you with services and promotional purposes if applicable. In keeping to the highest web standards, AudienceView has provided additional information on what we track.

Server Logs

AudienceView’s application servers store your IP address in standard server logs. We use your IP address to diagnose problems and optimize (and maintain) our servers. AudienceView may use this information in aggregate to provide statistics to our Members.


We use browser cookies to keep track of your individual session state: how many tickets, donation amount, event details, etc. This also allows us to differentiate you from another patron.

Contact and Personal Information

Chester Theatre Council reserves the right to share a member’s and patron’s contact and personal information with individuals and/or entities for legitimate purposes such as copyright infringement claims brought against a member for the images found in it. We would use this information only as necessary.

Chester Theatre Council may require information for shipping and billing. We may use mailing lists for advertising or promotional purposes. We will always have a clear mechanism for you to remove yourself from future mailings. Addresses are never shared with any other parties.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.